Privacy policy

Privacy policy

This Privacy Policy outlines how QV Archive s.r.o. ("we," "our," "us") collects, uses, and safeguards your personal information when you use our webshop. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

**1. Information We Collect:**
We may collect personal information, such as your name, contact details, shipping address, and payment information, when you make a purchase on our webshop.

**2. How We Use Your Information:**
We use your personal information for order processing, payment processing, and shipping. We may also use your information to communicate with you regarding your orders, provide customer support, and improve our services.

**3. Data Security:**
We take appropriate measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. Your payment information is securely processed by reputable third-party payment processors.

**4. Cookies and Tracking:**
We use cookies to enhance your browsing experience and gather information about your use of our webshop. Cookies may collect non-personal information such as browser type, device, and browsing behavior.

**5. Third-Party Services:**
We may use third-party services for analytics, payment processing, and shipping. These service providers have their own privacy policies, and we recommend reviewing them.

**6. Your Rights:**
You have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights, please contact us. For customers within the European Union, you also have the right to data portability.

**7. EU Customers - GDPR:**
For customers within the European Union, our processing of personal data is in compliance with the General Data Protection Regulation (GDPR). You have the right to lodge a complaint with a supervisory authority.

**8. Children's Privacy:**
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

**9. Changes to Privacy Policy:**
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the date at the bottom will indicate the latest revision.

**10. Contact Us:**
If you have questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at queenvin.archive@gmail.com